“When it came time for us to tackle another major company initiative with huge implications, I said: “If anyone can help us pull this off, it’s Paths to Change.” The product [that they helped us develop] ended up being the most successful in our 30-year history. Viewed as an industry innovation, we subsequently sold it to one of the largest healthcare insurance companies in the country.”
— D.D., Executive Vice President & Chief Operating Officer, Client Name Confidential
Outcomes of this work:
- Crystal clear strategic blueprint resulted in the most successful product in the organization’s history – a product considered an industry innovation
- Leadership development and executive coaching generated overall increase in organizational success
- Skillful process design and facilitation ensured successful collaboration between joint-venture partners and fostered what client deemed “the best results possible”
Client overview:
One of the largest insurance brokerage firms in its class is a market leader in a special niche of the health insurance industry. They entered into a joint venture with a multi-state, healthcare preferred provider organization with the intention of producing a new product that would serve their clients far better than anything else on the market. Together, the companies had all of the technical expertise and similar resources that they needed, yet wanted a collaborative process that would help them to work together optimally, and produce the best results possible.
The client speaks about the Paths to Change approach:
- “Rather than doing an analysis and sitting in an ivory tower before throwing ‘the solutions’ to us, Paths To Change worked with us to develop a crystal clear blueprint for moving ahead, one that defined key roles, major activities, timelines, deliverables, etc.”
- “Paths To Change balanced (the above) with creating ways to draw out the expertise we each had. Without that fine balance of contributing consulting expertise, transferring some of that expertise to us, and drawing out our expertise at strategic points, we wouldn’t have been as successful as we were.”